Thinking About Treatment in
India? Start Here.
Real answers to what patients and families from Africa and Europe ask us before
taking this step costs, visas, hospitals, accreditation, and how MedTourIn
supports you throughout.
Getting Started
What is MedTourIn?
MedTourIn is a medical tourism concierge platform that connects international patients with accredited hospitals in India. We coordinate every stage of the journey from your first inquiry to visa support, hospital admission, and follow-up care so you don’t have to navigate it alone.
How is MedTourIn different from a hospital or a travel agent?
We’re neither. MedTourIn is an independent service – we don’t own or operate hospitals. Our job is to match you with the right hospital and specialist for your condition, and manage the logistics around your treatmen
Which countries does MedTourIn serve?
We primarily support patients from West and East Africa — including Nigeria, Ghana, Kenya, and Uganda as well as patients from the UK and Europe seeking alternatives to long wait times or high treatment costs at home.
How do I start the process?
Submit an inquiry through our website or WhatsApp with your diagnosis and medical reports. Our team reviews your case, recommends suitable hospitals and specialists, and provides a personalised cost estimate — typically within 48 hours.
Is there a cost to simply get a consultation or quote?
No. Your initial consultation and cost estimate are free. MedTourIn’s service fee applies only once you decide to proceed with treatment coordination.
Costs & Payments
How much can I save by treating in India?
Most patients save 60–80% compared to treatment costs in the US, UK, or Western Europe, depending on the procedure. We provide an itemised, personalised estimate for your specific case before you travel actual savings vary by treatment and hospital.
Who do I pay MedTourIn or the hospital?
You pay the hospital directly for your medical treatment, and you pay MedTourIn separately for our concierge and coordination services. This separation is intentional — it keeps hospital billing transparent and directly between you and your care provider.
What's included in MedTourIn's service fee?
Our fee covers case coordination, hospital and specialist matching, visa invitation letter support, appointment scheduling, and in-country logistics coordination. Optional extras like tours, cab bookings, or medicine delivery are quoted separately.
Can treatment costs change after I arrive?
Initial estimates are based on your reports and diagnosis. Hospitals may revise costs if your treating specialist finds your condition requires a different procedure once you’re examined in person. We flag this possibility upfront so there are no surprises.
Hospitals & Treatment Quality
Are MedTourIn's partner hospitals accredited?
Yes.
Every hospital in our network holds JCI and/or NABH accreditation — the same international quality benchmarks used to certify hospitals in the US and Europe.
Can I choose my own hospital or doctor?
Yes. We recommend hospitals and specialists based on your condition, but the final choice is yours. If you already have a hospital in mind, let us know and we’ll coordinate directly with them where possible.
Which treatments does MedTourIn support?
We cover 25+ specialties including oncology, cardiology, orthopaedics, neurology, organ transplants, and fertility/IVF, across common procedures and complex or rare conditions. Browse our full Treatments page for details.
What if my case is complex, rare, or I've been told "no options left"?
These are exactly the cases we’re built for. We route complex and rare-condition cases to specialist tumour boards and centres of excellence in India that handle these procedures regularly, and give you an honest assessment of your options.
Can MedTourIn guarantee a treatment outcome?
No responsible medical tourism service can guarantee outcomes, and neither can we. We connect you with accredited, qualified specialists and coordinate logistics but all clinical decisions and outcomes are between you and your treating hospital.
Travel & Visa
Do I need a visa to travel to India for treatment?
How long does the visa process take?
The hospital invitation letter typically takes 2–5 business days once your hospital and specialist are confirmed, and e-Medical Visa processing takes another 3–7 business days. We recommend starting the process as early as possible.
Can family members travel with me?
Yes. Up to two blood-relative attendants can apply on an MX (Medical Attendant) Visa alongside you, with a stay period matching yours.
Does MedTourIn arrange flights, accommodation, and local transport?
We help source serviced apartments and patient guesthouses near your hospital, and can arrange cab bookings for local transport. We don’t book international flights directly, but we advise on routes and timing around your treatment schedule.
What if I need to extend my stay for ongoing treatment?
India’s e-Medical Visa allows an initial 60-day stay and can be extended up to 6 months via the FRRO for longer treatments such as chemotherapy or post-transplant recovery. MedTourIn supports you through the extension process.
Safety, Language & Support
Will hospital staff speak English?
Yes, English is the working language of medicine in India’s major hospitals — doctors, nurses, and coordinators at our partner hospitals communicate fluently in English. French-speaking support is available at select facilities.
Is my medical information kept private?
Yes. Your information is shared only with the hospital and specialists coordinating your treatment, and never with third parties without your consent. See our Privacy Policy for full details.
What support do I get once I arrive in India?
MedTourIn coordinates airport pickup, hospital admission, and a local SIM card on arrival. Our team stays reachable throughout your treatment for any coordination needs — medication, follow-up appointments, or logistics.
How does my family back home stay updated?
The MedTourIn app keeps your family informed with treatment progress updates, document uploads, and direct messaging with your coordinator so they’re not left waiting for news.
What happens after I return home — is there follow-up care?
Post-treatment follow-up is one of the five stages of our patient journey. We help coordinate follow-up consultations, reports, and — where relevant — medication delivery, so your care doesn’t stop the day you fly home.
When do I get access to the MedTourIn app?
App access is provided once your intake and initial planning are complete it runs alongside your case from there, so you and your family can track progress at every stage.
Getting Started
What is MedTourIn?
MedTourIn is a medical tourism concierge platform that connects international patients with accredited hospitals in India. We coordinate every stage of the journey from your first inquiry to visa support, hospital admission, and follow-up care so you don’t have to navigate it alone.
How is MedTourIn different from a hospital or a travel agent?
We’re neither. MedTourIn is an independent service – we don’t own or operate hospitals. Our job is to match you with the right hospital and specialist for your condition, and manage the logistics around your treatmen
Which countries does MedTourIn serve?
We primarily support patients from West and East Africa — including Nigeria, Ghana, Kenya, and Uganda as well as patients from the UK and Europe seeking alternatives to long wait times or high treatment costs at home.
How do I start the process?
Submit an inquiry through our website or WhatsApp with your diagnosis and medical reports. Our team reviews your case, recommends suitable hospitals and specialists, and provides a personalised cost estimate — typically within 48 hours.
Is there a cost to simply get a consultation or quote?
No. Your initial consultation and cost estimate are free. MedTourIn’s service fee applies only once you decide to proceed with treatment coordination.
Costs & Payments
How much can I save by treating in India?
Most patients save 60–80% compared to treatment costs in the US, UK, or Western Europe, depending on the procedure. We provide an itemised, personalised estimate for your specific case before you travel actual savings vary by treatment and hospital.
How does MedTourIn earn its fees?
We earn only from the service fee you pay us. Our hospital recommendations are based on what’s right for your case — not on any arrangement with the hospital.
Who do I pay MedTourIn or the hospital?
You pay the hospital directly for your medical treatment, and you pay MedTourIn separately for our concierge and coordination services. This separation is intentional — it keeps hospital billing transparent and directly between you and your care provider.
What's included in MedTourIn's service fee?
Our fee covers case coordination, hospital and specialist matching, visa invitation letter support, appointment scheduling, and in-country logistics coordination. Optional extras like tours, cab bookings, or medicine delivery are quoted separately.
Can treatment costs change after I arrive?
Initial estimates are based on your reports and diagnosis. Hospitals may revise costs if your treating specialist finds your condition requires a different procedure once you’re examined in person. We flag this possibility upfront so there are no surprises.
Hospitals & Treatment Quality
Are MedTourIn's partner hospitals accredited?
Yes.
Every hospital in our network holds JCI and/or NABH accreditation — the same international quality benchmarks used to certify hospitals in the US and Europe.
Can I choose my own hospital or doctor?
Yes. We recommend hospitals and specialists based on your condition, but the final choice is yours. If you already have a hospital in mind, let us know and we’ll coordinate directly with them where possible.
Which treatments does MedTourIn support?
We cover 25+ specialties including oncology, cardiology, orthopaedics, neurology, organ transplants, and fertility/IVF, across common procedures and complex or rare conditions. Browse our full Treatments page for details.
What if my case is complex, rare, or I've been told "no options left"?
These are exactly the cases we’re built for. We route complex and rare-condition cases to specialist tumour boards and centres of excellence in India that handle these procedures regularly, and give you an honest assessment of your options.
Can MedTourIn guarantee a treatment outcome?
No responsible medical tourism service can guarantee outcomes, and neither can we. We connect you with accredited, qualified specialists and coordinate logistics but all clinical decisions and outcomes are between you and your treating hospital.
Travel & Visa
Do I need a visa to travel to India for treatment?
How long does the visa process take?
The hospital invitation letter typically takes 2–5 business days once your hospital and specialist are confirmed, and e-Medical Visa processing takes another 3–7 business days. We recommend starting the process as early as possible.
Can family members travel with me?
Yes. Up to two blood-relative attendants can apply on an MX (Medical Attendant) Visa alongside you, with a stay period matching yours.
Does MedTourIn arrange flights, accommodation, and local transport?
We help source serviced apartments and patient guesthouses near your hospital, and can arrange cab bookings for local transport. We don’t book international flights directly, but we advise on routes and timing around your treatment schedule.
What if I need to extend my stay for ongoing treatment?
India’s e-Medical Visa allows an initial 60-day stay and can be extended up to 6 months via the FRRO for longer treatments such as chemotherapy or post-transplant recovery. MedTourIn supports you through the extension process.
Safety, Language & Support
Will hospital staff speak English?
Yes, English is the working language of medicine in India’s major hospitals — doctors, nurses, and coordinators at our partner hospitals communicate fluently in English. French-speaking support is available at select facilities.
Is my medical information kept private?
Yes. Your information is shared only with the hospital and specialists coordinating your treatment, and never with third parties without your consent. See our Privacy Policy for full details.
What support do I get once I arrive in India?
MedTourIn coordinates airport pickup, hospital admission, and a local SIM card on arrival. Our team stays reachable throughout your treatment for any coordination needs — medication, follow-up appointments, or logistics.
How does my family back home stay updated?
The MedTourIn app keeps your family informed with treatment progress updates, document uploads, and direct messaging with your coordinator so they’re not left waiting for news.
What happens after I return home — is there follow-up care?
Post-treatment follow-up is one of the five stages of our patient journey. We help coordinate follow-up consultations, reports, and — where relevant — medication delivery, so your care doesn’t stop the day you fly home.
When do I get access to the MedTourIn app?
App access is provided once your intake and initial planning are complete it runs alongside your case from there, so you and your family can track progress at every stage.
Still Have a Question?
Our team responds to inquiries within 48 hours — or chat with us directly on WhatsApp for a faster answer.
